Refund policy
At Renovation Way, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.
1. Return Eligibility
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Returns are accepted within 30 days of delivery.
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Items must be unused, in original packaging, and in resalable condition.
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Custom or special-order items cannot be returned or refunded unless they are defective or damaged.
2. Return Process
To start a return:
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Email us at info@renovationway.com with your order number and reason for return.
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Once your return is approved, please ship the product to:
Renovation Way
614 Franklin Ave
Aliquippa, PA 15001
United States
Customers are responsible for return shipping costs unless the item is defective or shipped in error.
3. Refunds
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Refunds will be issued to the original payment method within 5–10 business days after the returned item has been received and inspected.
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Shipping fees are non-refundable unless the product was defective or incorrectly shipped.
- Credit card charges, payment processing fees, and transaction fees are non-refundable.
4. Exchanges
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Exchanges are only offered for items that arrive damaged or defective.
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To request an exchange, please follow the same return process listed above.
5. Questions or Assistance
If you have any questions about our Return & Refund Policy, please contact us:
Email: info@renovationway.com
Phone: 330-299-1111