Privacy policy

Last updated: August 30, 2025

Renovation Way operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Renovation Way is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.

  • Financial information: credit/debit card numbers, payment details, and transaction confirmations.

  • Account information: username, password, preferences, and settings.

  • Transaction information: items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: information you include in inquiries or customer support requests.

  • Device information: browser, network connection, IP address, and device identifiers.

  • Usage information: how you interact with our website and services.

Additional Mobile Privacy Notice

  • No Mobile Information Sharing: Your mobile number and related information will not be shared with third parties or affiliates for marketing or promotional purposes.

  • SMS/Text Messaging Consent:

    • By opting in, you agree to receive text messages related to Renovation Way’s products or services.

    • We collect text message originator opt-in data and consent solely to deliver SMS communications.

    • This information will never be shared with third parties.

    • You may opt out anytime by replying STOP.

Personal Information Sources

We may collect personal information from:

  • Directly from you when you create an account, place an order, or communicate with us.

  • Automatically when you browse our website, through cookies and similar technologies.

  • Service providers who process data on our behalf (e.g., payments, shipping).

  • Partners and third parties where legally permitted.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for:

  • Providing and improving the Services: order processing, payments, shipping, returns, and personalization.

  • Marketing and advertising: sending promotional emails, SMS (with your opt-in), and showing ads (subject to opt-out rights).

  • Security and fraud prevention: account authentication, fraud detection, and secure shopping.

  • Customer communication: responding to support requests and maintaining relationships.

  • Legal compliance: responding to valid legal requests or enforcing our terms.

How We Disclose Personal Information

We may share your personal information only in limited cases:

  • With Shopify and vendors who help operate our Services (payment processors, shipping providers, IT services).

  • With business partners for advertising, where legally allowed (you can opt out).

  • When required by law or legal process.

  • During a business transfer, such as a merger or acquisition.

We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which also collects and processes personal information about your access and use of the Services. Information you submit will be shared with Shopify and may be transferred outside your country.

To learn more about how Shopify uses your personal information and your rights, please review the Shopify Consumer Privacy Policy.

Third-Party Websites

Our Services may link to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies when using external sites.

Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect data from children. If we learn that we have inadvertently collected personal data from a minor, we will delete it promptly.

Security and Retention

We use reasonable security measures, but no system is completely secure. Your data will be retained only as long as necessary to provide our Services or as required by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access / Know – Request details about the personal information we hold.

  • Delete – Request deletion of your personal information.

  • Correct – Request corrections to inaccurate information.

  • Portability – Request a copy of your personal information.

  • Opt-out – Decline sale or sharing of personal information for targeted advertising.

  • Communication preferences – Opt out of promotional emails (unsubscribe link) or SMS (reply STOP).

We may need to verify your identity before fulfilling requests.

Complaints

If you have concerns about how we process your personal data, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer your data outside your country of residence. Where required, such transfers are protected by recognized safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, laws, or regulations. Updates will be posted with a new “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Renovation Way
614 Franklin Ave, Aliquippa, PA, 15001, US
Email: info@renovationway.com
Phone: 330-299-1111